GenXys is a medication decision support system that allows doctors and patients to consider medication options based on various personalized parameters. These parameters need to account for multiple factors, including a patient’s genetic profile, overall health, and potential interactions with other medications. The platform enables physicians to model the impact and interaction of medication options across multiple diseases and conditions.
Product Designer (me)
5 months for exploration, design and development.
It was essential to understand this complex problem space from research to map out and compile interactions into a simple and easy to use platform. The platform’s visual language is non-clinical to reduce the barrier to entry for new users by creating a familiar user interface that patients could relate to but still trust that the information was credible. For this reason, the UI elements were inspired by lifestyle and fitness apps.
UNDERSTANDING THE PROBLEM SPACE
I learned that patients are highly motivated in managing their health but are often frustrated by a lack of access to credible sources. They also highly value their medical team’s knowledge and skills but were often frustrated by a lack of communication between professionals, patients, and caregivers.
WHAT MATTERS TO PATIENTS
GenXys offers one centralized tool to help manage medications, conditions and overall health. It includes medication reminders, an interface to track symptoms and other health metrics, educational material, and importantly, they could control access to their information, sharing it as desired with their care team.
HELPING CAREGIVERS TO HELP OTHERS
For caregivers (often family members), it offered a way to help them track the patient’s health, medication adherence and a calendar to help manage appointments. Physicians can view the interactive effect of several medications and conditions at a glance and see their patients’ health data, helping them make more accurate treatment plans.
We expected some conservatism and resistance to new technologies, but the opposite proved right. Participants of all ages seemed comfortable with apps and online platforms and were quite specific in what features they wanted.